Episode #5: Building a Culture of Hospitality at Your Dental Practice | Dr. John Palmer

January 23, 2017

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Key Points at a Glance

  • Dr. John Palmer of Palmer Distinctive Dentistry in conversation with Naren Arulrajah
  • Started in 1983 with routine restorative dentistry
  • Shifted from cosmetic practice to holistic practice
  • Mercury-safe dentistry
  • Grown 116% in 10 years, and grown every year for the last 15 years
  • Dental practice is not about dentists, it is about patients
  • Culture of hospitality at the practice – treating patients as guests
  • Consultants can help grow a dental practice
  • To create constant growth, have a team to provide solutions
  • Explain your vision, plan and long-term goals to all team members
  • Don’t dwell on the negatives, stay focused on the positives

Visit: www.palmerdmd.com or call: (864) 332-4113

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