Episode #72: Reducing Appointment Times For a More Profitable Practice with Kathy Kirkby

December 18, 2017

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Key Points at a Glance

  • Kathy Kirkby, Founder of The Best Practice Coaching, in conversation with Naren Arulrajah
  • Started out in dentistry as a dental assistant
  • Has been a consultant for 35 years
  • Start with appointments and scheduling
  • Reduce available appointment times
  • Staffing: Motivation and absenteeism
  • Roles and what staff members excel at
  • The patient experience
  • Retirement and increasing value of the practice
  • Re-care and looking at patients who have not been back in years
  • Overhead and expenses

Visit: www.thebestpracticecoaching.com
Call: 902-489-5514
Email: kathy@thebestpracticecoaching.com

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