Key Points at a Glance

• Debbie Seidel-Bittke, Founder of Dental Practice Solutions, in conversation with Naren Arulrajah
• At 12 years old, Debbie wanted to become a dental hygienist
• Helped to start a dental hygienist school in 2007
• You need to have a system in place
• It’s important to have the right dental hygienist in your practice
• The Doctor is the leader of the team and needs to take charge and identify who the team players are
• When creating a treatment plan, include something for the patient
• Get to know your patients, connect with them
• Have a morning team huddle, each person on the team should have their own project they complete
• Plan the day, know who the patients are that are coming in for that day
• Team members should follow through with patients, if they need further treatment it should be discussed and the next appointment should be made
• Team members that do not follow through are not a good fit for your practice
• Be positive, positivity spreads from person to person
• The type of people you need in your practice are the ones who want your business to grow