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Episode #65: The Value of Customer Service In Your Dental Practice | Andre Shirdan
November 14, 2017
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Key Points at a Glance
Andre Shirdan, Founder of The Crew Process, in conversation with Naren Arulrajah
Philosophy and starting with the why
The people- your ‘team’ and your patients
Training your people to your philosophy of care
Using the right words
Process to profitability
Looking beyond the needs of the business
Keeping your value statement consistent
Personal Cell:
484-437-5562
Website:
www.thecrewprocess.com
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