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Episode #65: The Value of Customer Service In Your Dental Practice | Andre Shirdan

November 14, 2017

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Key Points at a Glance

  • Andre Shirdan, Founder of The Crew Process, in conversation with Naren Arulrajah
  • Philosophy and starting with the why
  • The people- your ‘team’ and your patients
  • Training your people to your philosophy of care
  • Using the right words
  • Process to profitability
  • Looking beyond the needs of the business
  • Keeping your value statement consistent
Personal Cell: 484-437-5562 Website: www.thecrewprocess.com

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