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Episode #58: Top 5 Questions Dentists are Asking | Debbie Seidel Bittke

October 11, 2017

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Key Points at a Glance

  • Debbie Seidel-Bittke, Founder, Dental Practice Solutions in conversation with Naren Arulrajah
  • Most practices attract the wrong type of patients to their dental practice
  • Set yourself up so that the culture of your practice is like the Ritz Carlton
  • The pattern of a long- time client /patient
  • You need to have clarity first, and decide who you are going to be a hero to
  • USP- What is your ‘unique sales position’
  • Patients will continue to go to a practice because they want to be healthy
  • Getting quality patients
  • Money is often times the patients’ biggest objection
  • Spend more time with your patients, getting to know them and building trust
  • The 3 C’s: Connect, Communicate, Care
  • Treat the patient as a human being, not a patient. Let them feel how much you care about them
  • Last minute cancellations and value, having a ‘change in appointment’ policy in place
  • How to keep patients returning to your office
  • Social proof! Halloween candy buy back, great social strategy
Visit: dentalpracticesolutions.com Contact Kate at admin@dentalpracticesolutions.com for a Strategic planning session. A THOUSAND DOLLAR value! Call: 888-816-1511 or 949-315-8741

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