Inspiring Lessons in Dental Practice Success

Creating a Culture of Success at Your Dental Practice

Episode #60
Building a team that is invested in your Dental Practice as much as you are | Chuck Blakeman
This presentation is brought to you by Ekwa Marketing, a leader in digital marketing for dentists!


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Key Points at a Glance

  • Chuck Blakeman, Serial Entrepreneur, Author, Founder of GOTT Summit, in conversation with Naren Arulrajah
  • 19 years after high school graduation, got Bachelor’s degree
  • Connected into the dental industry through a woman in dentistry, who bought the book ‘Making money is killing your business’
  • How to build your team
  • Managing your team vs. leading your team
  • Beliefs determine your values
  • Thoughts determine your actions
  • Actions becoming habits
  • Stupid and Lazy

Visit: chuckblakeman.com or gottsummit.com
Email: krista@cranksetgroup.com
Episode #51
The Importance of good work relationships in the dental practice | Brett Judd
This presentation is brought to you by Ekwa Marketing, a leader in digital marketing for dentists!


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Key Points at a Glance

  • Brett Judd, Licensed Therapist and Social Worker, Founder of Your Practice Therapist, in conversation with Naren Arulrajah
  • Started Marriage is worth Millions with his wife, who is also a Therapist
  • Approached by David Phelps to work with Dentists
  • Stared working with Dentists to improve team relationships
  • Safety, Security, Control, Belonging
  • People will always seek safety and security
  • Changes impact the sense of safety among the team
  • Give praise and validation to ease the fears of team members during change
  • Give team members a sense of control
  • We have a sense of belonging, we all need to be belong to something
  • Importance of the transition process in introducing a new team member
  • Machine type practice vs. community type practice
  • Every practice has a culture, it’s important to make sure it’s a good one
  • People seek vanity to improve their self esteem

Email: consult@yourpracticetherapist.com
Visit: www.yourpracticetherapist.com
Episode #39
Working with A Great Team in Your Dental Practice | Lynne Leggett
This presentation is brought to you by Ekwa Marketing, a leader in digital marketing for dentists!


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Key Points at a Glance

  • Lynne Leggett, founder & CEO of Victory Dental Management,in conversation with Naren Arulrajah
  • Being a working mom and setting workplace boundaries
  • How I got started in the Dentistry field
  • Working with a great team in the practice
  • The Dentist needs to be the coach and lead the team
  • Every team member needs to understand their role, responsibility and expectations
  • All team members need clarity and need to understand their accountability to the team and practice
  • Mindset is key, make a choice from a positive side
  • Appreciate your team members
  • Know your mission and know why you are doing what you do
  • Dentistry is about relationships and trust
  • Clarity in the practice makes it easier to accomplish goals
  • Clarity and communication work hand in hand in the practice
  • Bad moods need to be left out of the practice and replaced with positivity for the patients

Call: 804-399-2053, Email: victorydentalmanagement@verizon.net or Visit: www.victorydentalmanagement.com
Episode #32
Communication is key in all parts of your practice | Ms. Katherine Eitel Belt
This presentation is brought to you by Ekwa Marketing, a leader in digital marketing for dentists!


Like this podcast? Share this idea with dentists in your circle who you think might benefit from it.


Key Points at a Glance

  • Katherine Eitel Belt- Master Speaker, Trainer & Coach, www.lionspeak.net in conversation with Naren Arulrajah
  • Started in dentistry as a chairside assistant then into management
  • In the beginning, didn’t know how to teach to the adult mindset
  • Trained herself on how the adult learns to further improve her skills
  • 3 pillars: Patient/Customer facing communication, Team communication, Training Others
  • The Lioness principle
  • Your team needs framework & protocol
  • Self-leadership
  • When you’re in the ‘flow’
  • The Re-envision Vision
  • Leading by example
  • Inspiring the team around you
  • Annual retreat for teams

Visit: www.lionspeak.net, info@lionspeak.net put (Vision Kit in subject line)
Episode #31
Unique Ability Teamwork | Shannon Waller
This presentation is brought to you by Ekwa Marketing, a leader in digital marketing for dentists!


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Key Points at a Glance

  • Shannon Waller, Coach, Speaker, Designer in conversation with Naren Arulrajah
  • Has been with Strategic Coach since 1991
  • Created strategic coach teamwork in 1995
  • Team Success podcast: www.yourteamsuccess.com/podcasts/
  • Core definition of unique ability
  • We all have a unique ability
  • Unique ability teamwork; what it is & what it’s not
  • Doing something that gives you energy
  • Working together, while being good a different things

Visit: www.strategiccoach.com, www.yourteamsuccess.com
Episode #27
Becoming a Total Health Practice | Dr. Thomas Larkin
This presentation is brought to you by Ekwa Marketing, a leader in digital marketing for dentists!


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Key Points at a Glance

  • Dr. Thomas Larkin, www.tomlarkin.com, in conversation with Naren Arulrajah
  • Director of Oral Systemic Practice for Productive Dentist Academy
  • Dentist need to stop rendering opinions on what they think it is
  • Dentist need to measure risk assessment
  • Educate the patient on what is going on in their mouth before treatment is discussed
  • Dentists need to have conversations with patients
  • Build a trust relationship to get the patient involved
  • Practices need to be education centers
  • Patients need to have an understanding of risk assessment and what risks they have or do not have
  • Hygiene is essential to your practice and your patient’s overall health
  • Transform your office to be wellness oriented
  • Don’t go into undefined relationships when going starting into a practice
  • I am Free, book by Dr. Tom Larkin, email to receive one

Visit: www.tomlarkin.com or Email: tom@tomlarkin.com
Episode #20
Culture and your practice | Dr. Ben Kacos
This presentation is brought to you by Ekwa Marketing, a leader in digital marketing for dentists!


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Key Points at a Glance

  • Dr. Ben Kacos, Dentist/Coach, in conversation with Naren Arulrajah
  • Culture within your practice
  • Starting your day positive
  • Core Values and Mission Statement
  • Coping with the blessing and curse of perfectionism
  • Happiness and fulfillment
  • The morning huddle/Checklist
  • Team Growth
  • Building a team with the same values
  • Set the tone by calling the new patient the night before
  • Get personable with your patients
  • Appreciating your patients
  • Dealing with negativity & rebuilding
  • Sharing books: The Energy Bus by Jon Gordon & The Miracle Morning by Hal Elrod
  • Stopping the negative mindset
  • Learning from and preventing stressful situations

Visit: www.exploreeducationce.com Email: bkacos@gmail.com
Episode #16
Building an environment other practices don’t have | Mr. Bob Spiel
This presentation is brought to you by Ekwa Marketing, a leader in digital marketing for dentists!


Like this podcast? Share this idea with dentists in your circle who you think might benefit from it.


Key Points at a Glance

  • Mr. Bob Spiel, Dental Consultant,in conversation with Naren Arulrajah
  • Hospital Surgical Center CEO and medical consultant before becoming a dental consultant
  • New book: Flip your Focus
  • The meaning of Flip your Focus
  • Have a humble mindset; the seabed of greatness
  • Making your team your hands
  • Create an environment of trust, don’t triangulate, clarify expectations, make sure they have what they need, get out of the way
  • Letting go of the ego
  • Give patients and team members an environment other practices don’t have
  • www.Flipyourfocusbook.com

Visit: www.spielconsulting.com or Email: bob@spielconsulting.com
Episode #14
Working with Millennials in the Dental Practice | Claudia Lovato
This presentation is brought to you by Ekwa Marketing, a leader in digital marketing for dentists!


Like this podcast? Share this idea with dentists in your circle who you think might benefit from it.


Key Points at a Glance

  • Ms. Claudia Lovato, Founder Morado Dental Academy, in conversation with Naren Arulrajah
  • Who are the Generations: Baby Boomers, Gen X, Millennials
  • Speaking in the language each generation understands
  • Characteristics of the Baby Boomer and Gen X’er
  • Needs and characteristics of the Millennials
  • Giving the younger generation inspiration
  • Understanding the differences of generations in the office
  • How to insert a new Millennial employee into the practice
  • Programs available through Morado Dental Academy

Visit: www.moradodentalacademy.com or www.linkedin.com/in/claudia-lovato-74683a11